TELEPHONY SERVICES
Technology continues to evolve and your business telephone system is no different.
TELEPHONY SERVICES
The importance of being able to easily reach a representative can't be understated.
TELEPHONY SERVICES
Reach out to us today to see how we can help you connect easily with your customers.
TELEPHONY SERVICES
Technology continues to evolve and your business telephone system is no different.
TELEPHONY SERVICES
The importance of being able to easily reach a representative can't be understated.
TELEPHONY SERVICES
Reach out to us today to see how we can help you connect easily with your customers.
Still just using cell phones to handle all your business calls?
Implementing a good Voice Over IP system improves your customer's experiences when calling you.
- Ease of Access - A properly set up Interactive Voice Response (IVR) gets your customers to the people they need fast, ensuring better successes with customer satisfaction and sales.
- Professional - Having a standard greeting will improve your image when customers call and convey the quality of experience they can expect from you. A good IVR lets your customers navigate your telephone menu system to get to a person they need easily.
- Reachability - Take advantage of powerful features to ensure you fewer less calls and that customers get to a person and the help they need with a limited wait time.
- Easy Control - Control different features of your VOIP PBX directly from IP phones or from a web interface.
- Cost-Effective - A professional system need not incur a large initial or monthly cost, let us show you how you can get started today.
Still just using cell phones to handle all your business calls?
VOIP Improves Your Customer's Experience
- Ease of Access - A properly setup IVR gets your customers to the people they need fast, ensuring better successes with customer satisfaction and sales.
- Professional - Having a standard greeting will improve your image when customers call and convey the quality of experience they can expect from you. A good IVR lets your customers navigate your telephone menu system to get to a person they need easily.
- Reachability - Take advantage of powerful features to ensure you miss fewer calls and that customers get to a person and the help they need with a limited wait time.
- Easy Control - Control different features of your VOIP PBX directly from IP phones or from a web interface.
- Cost-Effective - A professional system need not incur a large initial or monthly cost, let us show you how you can get started today.
Don't have a VOIP system yet, or need help maintaining an existing service?
What we do for you:
- Hosted PBX - We build and maintain on-site or remotely hosted PBX servers for you, helping you with everything from initial build and configuration, managing lines and designing your Interactive Voice Response system (IVR).
- Office Line Anywhere - We can set up a system to let you redirect calls through your PBX, use your personal cell phone to place calls but have customers see them coming from your main office number.
- Never Miss Calls - Incoming calls to your main number or your extensions can ring to your VOIP phones and cell phones simultaneously.
- Set Up Queues - As part of designing an IVR we help you set up call queues for things like Sales, Support, etc. so that incoming calls get answered fast, this ensures good customer experiences.
- Portability - You and your employees can connect your VOIP phones anywhere, they don't have to be restricted to just the office but can also be located in home-office environments to enable remote workers to still be directly connected to your VOIP network.
- Equipment - We help you select the right equipment for your needs, handle PoE switch installation and can add phones to existing desks without the need to run new network cabling.
- Highly Flexible Scope - Just need a single extension and basic IVR to help improve the image of your small business or do you need a large number of employees set up with their own desk phones? We scale to your needs.
Don't have a VOIP system yet, or need help maintaining an existing service?
What We Do For You
- Hosted PBX - We build and maintain on-site or remotely hosted PBX servers for you, helping you with everything from initial build and configuration, managing lines and designing your Interactive Voice Response system (IVR).
- Office Line Anywhere - We can set up a system to let you redirect calls through your PBX, use your personal cell phone to place calls but have customers see them coming from your main office number.
- Never Miss Calls - Incoming calls to your main number or your extensions can ring to your VOIP phones and cell phones simultaneously.
- Set Up Queues - As part of designing an IVR we help you set up call queues for things like Sales, Support, etc. so that incoming calls get answered fast, this ensures good customer experiences.
- Portability - You and your employees can connect your VOIP phones anywhere, they don't have to be restricted to just the office but can also be located in home-office environments to enable remote workers to still be directly connected to your VOIP network.
- Equipment - We help you select the right equipment for your needs, handle PoE switch installation and can add phones to existing desks without the need to run new network cabling.
- Highly Flexible Scope - Just need a single extension and basic IVR to help improve the image of your small business or do you need a large number of employees set up with their own desk phones? We scale to your needs.